TY - BOOK AU - Housel,Thomas J. AU - Bell,Arthur H. TI - Measuring and managing knowledge SN - 0072297719 (alk. paper) AV - HD30.2 .H677 2001 U1 - 658.4038 21 PY - 2001/// CY - Boston, Mass. PB - McGraw-Hill/Irwin KW - Knowledge management N1 - Includes bibliographical references (p. 155-158) and index UR - http://www.loc.gov/catdir/description/mh021/2001018714.html UR - http://www.loc.gov/catdir/toc/mh021/2001018714.html ER -